Privacy Policy

Decluttering Crew is committed to protecting your privacy and handling your personal information responsibly.

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This Privacy Policy explains how we collect, use and protect any information you provide when using our website.

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Who We Are

 

Decluttering Crew provides professional decluttering and home organisation services across Sevenoaks and surrounding areas.

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Website: https://www.declutteringcrew.co.uk
Email: declutteringcrew@gmail.com
Telephone: 07973 957599

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Information We Collect

 

We may collect and process the following information:

• Name

• Email address

• Telephone number

• Information provided through contact forms

• Any details you choose to include in messages or enquiries

• Website usage data collected through analytics tools

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How We Use Your Information

 

We use your information to:

• Respond to enquiries

• Provide information about our services

• Arrange consultations or appointments

• Improve our website and customer experience

• Maintain business records

 

We will only use your information for legitimate business purposes and will never sell your personal information to third parties.

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​​Contact Forms

 

When you submit an enquiry through our website, the information you provide is sent directly to Decluttering Crew so we can respond to your request.

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We aim to respond to enquiries within 24 hours where possible.

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Website Analytics

 

Our website may use analytics tools to help us understand how visitors use the website. This information is anonymous and helps us improve the website experience.

 

Analytics data may include:

• Pages visited

• Time spent on the website

• General location data

• Device and browser information

 

This information does not personally identify you.

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Cookies

 

Our website may use cookies to improve functionality and user experience.

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Cookies are small files stored on your device that help websites operate effectively.

 

You can choose to disable cookies through your browser settings if you prefer.

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How We Store Your Information

 

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse or disclosure.

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Information submitted through our website is only retained for as long as necessary to respond to enquiries, provide services or meet legal obligations.

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Sharing Your Information

 

We do not sell, rent or trade your personal information.

 

Information may only be shared where necessary:

• To comply with legal obligations

• To protect our legal rights

• With trusted service providers who assist in operating our business, where required

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Your Rights

 

Under UK data protection legislation, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your information where appropriate

• Withdraw consent where applicable

• Lodge a complaint with the Information Commissioner’s Office (ICO)

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Third-Party Links

 

Our website may contain links to third-party websites.

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Once you leave our website, we are not responsible for the privacy practices of other websites and encourage you to review their privacy policies.

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Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time.

 

Any updates will be published on this page.

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Contact Us

 

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

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Decluttering Crew

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Email: declutteringcrew@gmail.com
Telephone: 07973 957599